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Tearing Down the Walls between IT Domains - Find out how Blue Cross Blue Shield of Florida integrated 10 data center applications using BladeLogic Orchestration Manager to reduce IT silos and unify a heterogeneous environment.
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Orchestration Manager
Overview
Data Center Orchestration broadly describes the sequence in which processes need to be executed to achieve a given operational management objective. Invariably, there are multiple operational functions that an IT organization pursues concurrently. Best practices, such as ITIL, have clearly defined how various processes should be segmented and integrated to achieve a given operational objective. BladeLogic Orchestration Manager provides a sophisticated process design and workflow automation platform that enables IT organizations to tackle operational processes associated with key data center management initiatives, such as:
- ITIL-driven Incident, Problem, Change, Release & Configuration Management
- Disaster Recovery & Business Continuity
- Rapid Service Recovery
- Virtualization
- Data Center Planning, Rollout, Relocation & Consolidation
- Service Provisioning and Patching
- Compliance - Security, Operational and Regulations
- CMDB Design and Development
- Asset Management
Using a sophisticated decision intelligence technique, Orchestration Manager's workflows are rules-driven, minimizing the need for heavy duty scripting, programming or manual intervention. With out-of-the-box integration adapters to leading third party operations management tools, BladeLogic Orchestration Manager ensures that IT organizations can leverage their existing management infrastructure and processes. This enables IT organizations to improve their overall data center management capabilities by implementing consistent, reliable, and repeatable best practices. Through tight integration with BladeLogic's leading data center automation software solutions, Orchestration Manager offers IT organizations a single solution for both process automation and task automation, and enables those organizations to simplify process development and the necessary workflows behind those processes.
| FEATURES | BENEFITS |
|---|---|
| Use and extend best practice workflow's to align and integrate operational processes | Standardize and optimize operations around best practices-based process models such as ITIL |
| Automatically populate CMDBs with inventory and configuration data for servers and applications | Adopt and implement a federated CMDB model by taking the best-of-breed configuration and asset data sources |
| Automatically trigger audits to diagnose problems associated with server and application outages | Improve MTTR by automatically correlating an alert to an undesired or unauthorized change that caused it |
| Trigger change approval processes automatically as part of configuration change execution | Integrate Change Orchestration and Change Execution to ensure authorized and appropriate changes are being made in the data center |
| Integrate environment definition and package development stages in a release process | Automatically define release environments and packages as part of orchestrating a release management process |
| Develop and extend integrations using available toolkits | Easily integrate existing tools and processes without replacing them |